Privacy Policy – Made Luxury Chauffeurs

Effective Date: 24 April 2026 Company Name: Made Events Ltd trading as Made Luxury Chauffeurs \

1. Introduction Made Luxury Chauffeurs (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, website, or communicate with us.

We comply with the UK General Data Protection Regulation and the Data Protection Act 2018.


2. Information We Collect We may collect and process the following information:

a. Personal Information

• Full name

• Phone number

• Email address

b. booking details

• Pickup and drop-off addresses

• Dates and times of bookings

• Number of passengers

• Special requirements or notes

c. Payment Information

• Deposit confirmation details (we do not store full card details)

d. Communication Data

• Messages via WhatsApp, email, phone calls, or social media

e. Website Data

• IP address

• Browser type

• Cookies and usage data

3. How We Use Your Information We use your data to

• Process and manage bookings

• Communicate with you about your enquiry or reservation

• Provide our chauffeur services - Improve our services and customer experience

• Send booking confirmations and updates

• Request feedback or reviews

• Comply with legal obligations

4. Sharing Your Information We do not sell your personal data

We may share your data with:

• Our drivers and staff (only where necessary to deliver your service)

• Payment providers (for processing deposits/payments)

• IT and system providers (e.g., booking systems, communication tools)

• Legal or regulatory authorities,s if required by law

5. Data Storage and Security

We take appropriate security measures to protect your data, including:

• Secure storage systems

• Restricted access to personal data

• Use of trusted platforms

Your data is only kept for as long as necessary for business and legal purposes.

6. Your Rights Under UK data protection law, you have the right to

• Access your personal data

• Request correction of inaccurate data

• Request the deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

7. Cookies

Our website may use cookies to improve your browsing experience and analyse traffic.

8. Third-Party Links

Our website or social media may contain links to third-party websites.

9. Contact Us Made Events Ltd (Made Luxury Chauffeurs)

Email: info@mainluxury.co.uk

Phone: 0203 787 9210

10. Updates to This Policy:

We may update this Privacy Policy from time to time.